Guest Services

88 services
Access the Magic During Your Walt Disney World Resort Vacation
A mom holds her child’s hand as they walk by Cinderella Castle
Accessing Attraction Queues
An icon of a person in a wheelchair
AED/Automated External Defibrillators
Multiple Locations
Health Services
An icon of a heart with a lightning bolt down its center
Airport Luggage Transfer at Disney
ATM
Multiple Locations
Banking/Business
An icon of a dollar bill coming out of a machine
Baby Care Centers
Multiple Locations
Child Care and Services
An icon of a pacifier, representing a baby care center
Bell Services
Multiple Locations
Blind & Low Vision
Multiple Locations
Accessibility Services
A boy with a white cane wears headphones and the Disney Handheld Device, while holding on to a woman’s arm.
Business Centers
Multiple Locations
Banking/Business
An icon of a computer
Cakes at Walt Disney World Resort
Multiple Locations
Slice of cake icon
Car Care Center
Magic Kingdom Park
Parking & Transportation, Travel Services
An icon of a car
Car Locator
Parking & Transportation, Travel Services
Car Rentals
Magic Kingdom Park
Parking & Transportation, Travel Services
An icon of a key ring with a car key and a tag
Check Out of Your Disney Resort Hotel
Multiple Locations
Travel Services
An icon for Guest Services Check In depicts a building and a checkmark
Club 33 Membership
Club Level Concierge
Multiple Locations
An icon of a concierge
Cribs and Playpens
Multiple Locations
Child Care and Services
An icon of a crib under a Mickey mobile
Deaf & Hearing Loss
Multiple Locations
Accessibility Services
A boy with a hearing aid looks in awe while a woman holds the Disney Handheld Device in front of him.
Designated Smoking Areas
Multiple Locations
An icon of a lit cigarette
Direct-to-Room Service
Multiple Locations
Disability Access Service
Multiple Locations
Disney MagicMobile Service
Disney PhotoPass Lenses
3 panels featuring Guests using Disney PhotoPass Lenses including Marvel, Star Wars and Pixar themed filters
Disney PhotoPass® Service
Disney Signature Services
Child Care and Services, Travel Services
Icon of a Disney Cast Member name tag, with the letter ‘D’ framed by 2 stars
Disney Skyliner
Multiple Locations
Parking & Transportation, Travel Services
Disney Ticket Center at Disney Springs
Disney Springs
Early Theme Park Entry for Disney Resort Hotel Guests
An icon of a clock with Mickey Ears
ECV Rentals
Multiple Locations
Accessibility Services, Parking & Transportation
An icon of an electric conveyance vehicle
Environmental Sustainability
An icon of a hand holding a leaf
Extended Evening Theme Park Hours
An icon of a clock with Mickey Ears
First Aid
Multiple Locations
Health Services
An icon of a cross, symbolizing medical care
Front Desk Services
Multiple Locations
An icon of a person sitting at a desk bell
Guest Experience Team
Magic Kingdom Castle icon
Guest Health Care Services
Cinderella holding a young girl in her arms in front of Cinderella Castle
Guest Relations
Multiple Locations
Travel Services
An icon of a lowercase letter I, symbolizing information
'Hey Disney!' Support
Housekeeping Service
Multiple Locations
Service Your Way icon featuring a broom and stars
In-Room Refrigerator Availability
Multiple Locations
Travel Services
An icon featuring a refrigerator with a built-in freezer
Laundry Services
Multiple Locations
An icon of a front loading washing machine
Lightning Lane Passes
Locker Rentals
Multiple Locations
An icon of a keyhole on a locker
Lost and Found
Multiple Locations
An icon of a teddy bear and an umbrella in a box, representing Lost and Found
Magical Extras
Multiple Locations
Magic Extras icon
Magical Floral & Gifts
A mother and 2 children sitting on a bed with large Goofy and Mickey Mouse plushies at Disney's Grand Floridian Resort & Spa
Mail Services
Banking/Business
An icon of a package with a bow, symbolizing mail
Merchandise Mobile Checkout
Multiple Locations
Minnie Van™
Multiple Locations
Parking & Transportation, Travel Services
Minnie Van Service icon
Mobile Charging Stations
Multiple Locations
An icon of a partially charged battery
Mobile Dine Check-in
Multiple Locations
Mobile check-in for dining reservations icon
Mobile Dine Walk-up Availability
Multiple Locations
Mobile walk-up for dining availability icon
Mobility Needs
Multiple Locations
Accessibility Services
Mosquito Prevention
mosquito repellant icon
My Disney Experience & Vacation Planning Tools
My Disney Experience Mobile App
Neurodivergent
Multiple Locations
Accessibility Services
Notary Public
Banking/Business
An icon of a pen and paper, symbolizing a notary
Online Check-In
Multiple Locations
Park Hopper® Option
Ticket icon with outline
Parking
Multiple Locations
Parking & Transportation, Travel Services
An icon of the letter P inside a circle, representing parking
Payment Methods
Pet Friendly Accommodations at Walt Disney World Resort
An icon of a dog paw on a dog house wall
Picture Spot
Multiple Locations
An icon of a camera
Portable Phone Charging Service Kiosks
Multiple Locations
An icon featuring a battery filled with a mid-level charge
Pressed Coin Machines
Multiple Locations
Magical Coin Press Machine icon
Resort Transportation
Multiple Locations
Restrooms
Multiple Locations
An icon of a woman and a man, representing restrooms
Rider Switch
Multiple Locations
Security Measures
An icon featuring a security officer wearing a badge
Service Animals
Multiple Locations
Accessibility Services
Services for Guests with Disabilities
Accessibility Services
Services for Guests with Disabilities at Disney Resort Hotels
Multiple Locations
Accessibility Services
An icon of a person in a wheelchair moving toward a star
Single Rider Option
Multiple Locations
An icon for the single rider line
Special Diets Requests
An icon of a triangle with a fork and knife on it, facing opposite directions
Stroller Rentals
Multiple Locations
Child Care and Services
An icon of a baby stroller
Travel Insurance
Travel Services
The icon for travel insurance featuring an image of a suitcase
Umbrella Rentals
Multiple Locations
An icon of an umbrella, representing umbrella rental
Unlock Your Room Door with the My Disney Experience App
Multiple Locations
Upgrade your Florida Resident Ticket to an Annual Pass
A smiling woman approaching a touch point and a Cast Member at a park entrance
Virtual Queues
FPO - VQ Alt Text
Walt Disney World Bus Service
Multiple Locations
Parking & Transportation, Travel Services
Walt Disney World® Monorail Transportation
Multiple Locations
Parking & Transportation
An icon of the front of a monorail train
Walt Disney World® Water Transportation
Multiple Locations
Parking & Transportation, Travel Services
An icon of the front of a boat in water
Water Bottle Refill Stations
Multiple Locations
Water Park Benefit
A family laughing while riding Miss Adventure Falls
Weather Updates & Information
Wheelchair Rentals
Multiple Locations
Accessibility Services, Parking & Transportation
An icon of a person in a wheelchair and a key
Wireless Internet Access (Wi-Fi)
An icon of semicircular bars, representing wifi